Tuesday, May 23, 2023

GCash | Cash In from PayPal 2023 Troubleshoot

 I know I have mentioned this since last year, but haven't been able to write and publish the procedure. 😅

I'm sorry for that.

But finally, here it is.

This is what my younger brother did to my account and which I still do whenever I'm having trouble cashing in from PayPal to GCash.

Just so we're aligned, my problem was I keep getting this message when I was trying to cash in from PayPal.

"Sorry, your cash in via PayPal cannot be processed. Please re-link your PayPal account to your GCash account to be able to cash in again. For more information on re-linking visit the GCash Help Center."

If this is the same problem you're having, then you came to the right place.

Read carefully and follow each steps. 

One wrong move, then it won't work.

Do NOT close any app unless it's been stated.

So yeah, let's do this.

1. Be sure that your GCash app is up to date. Double, triple check that it is up to date before you proceed!

2. Be sure that your phone's OS is up to date. Double, triple check that it is up to date before you proceed!

3. Log in to your GCash account and cash in from PayPal. Yes, I know you've tried a million times and failed that's why you're here. But just this one. Fail this one again before you proceed.

4. Wait until you receive the relink text message.

5. Relink your PayPal thru the GCash app.

6. Wait for the email confirmation from PayPal of the successful relinking.

7. After you have received it, CLOSE ALL APPS. And I mean closing it like this:

8. Then go to Settings >> Apps >> GCash >> Storage >> Clear cache. This may differ for every phones. I'm no expert to every brand of phones so you might need to figure out how to clear cache on your phone. 

9. CLOSE ALL APPS again.

10. Open your GCash app.

11. Cash in a different value from the previous failed cash in, at least a 2K diff.

And that's it!

These steps fixed mine. 

I hope it fixes yours too!

Just follow carefully.

When my brother first tried it, it worked.

And when I had this same problem again and tried it alone, I couldn't get it to work.

There must have been something wrong with what I was doing.

Then I had him fix it for me again when I went home and listed the steps one by one.

The next time I had this problem again, I followed my notes and then it worked!

So please follow the steps one by one.

I'm not sure if any amount, as long as it's different from the failed cash in, would work for No. 12. 

You might need to try it and leave a comment if it worked. 🙂


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